Micro businesses that use accounting software that allows for easy collaboration can easily add a user to the software to collaborate. For example, within Kashoo, you can add a user, such as an accountant, to review your numbers and make adjustments. Micro businesses need all the help they can get. Find out how cloud …Kashoo is one of the small companies that is competing with the big guys. Their support is fantastic, their product is easy to use and constantly updated for features and usability. DR. Daniel R. Read the full review. See more pros. The inability to assign entries to specific projects from the mobile app seems a bit baffling and frustrating.Nov 2, 2019 · Kashoo is a great alternative to complicated accounting suites. Create invoices in a snap, get paid securely online, and track and view your financial data on any device, anywhere, anytime, from one login. From ease of use, to a powerful set of features, to the best customer support available including live support and chat, and an ongoing ... Kashoo Classic: What Accounts Are and How to Use Them. Kashoo Classic: Setting Up Accounts. Kashoo Classic: Entering Opening Balances. Kashoo Classic: Importing a Trial Balance. Kashoo Classic: Can I Create Sub-accounts in Kashoo? Sign In; Blog;Jan 28, 2021 · Kashoo is a web-based accounting software designed for small-business owners who need to manage income, expenses, invoices and reports. It offers a unique inbox-based login, bank connections, online payments, and unlimited users, but lacks advanced features and integration options. Kashoo’s bank feeds fro my credit card show up in USD, even though the card is CAD. They had no fix for this, so the feed became largely useless. When I purchased the software on a lifetime deal, I was told I would be able to upgrade to Kashoo 2.0, an upgraded and improved product, complete with machine learning for automatic categorization ...How to calculate working capital. There are two main ways to calculate your working capital: Net working capital formula. Working capital ratio formula. To find out how much money you have readily available to meet current expenses, use the formula: Net Working Capital = Current Assets – Current Liabilities.Sign In. Email. Password. Forgot Password? New to Kashoo? Create a New Account! . Sign In. Email. Password. Forgot Password? New to Kashoo? Create a New Account! . Kashoo is a web-based accounting software designed for small-business owners who need to manage income, expenses, invoices and reports. It offers a unique …How to calculate working capital. There are two main ways to calculate your working capital: Net working capital formula. Working capital ratio formula. To find out how much money you have readily available to meet current expenses, use the formula: Net Working Capital = Current Assets – Current Liabilities.Salary/Bonuses. In order to pay yourself a salary as a business owner, you must first set up a payroll account with the Canada Revenue Agency (CRA). This is a simple process where you can contact the CRA business line and they can set up the account, or apply online on the government of Canada website. The payroll account will contain the …The Balance Sheet. All of the information you record on both AR and AP will show up on your balance sheet. Accounts Receivable is recorded under assets, while Accounts Payable is recorded under liabilities. And for quick refreshers, refer to our articles on assets and liabilities, as well as how they fit into the accounting equation, here).Free Webinars. We offer free workshops for both existing and new users—no matter your skill level! We talk about accounting 101, how to set up your accounting software, and other topics that will help push your small business forward. Check out our roster to see if you can learn something new!For example, if you go out for a meal with a prospect that cost you $100 including tax, you would put the price as $100 and the tax as -5% Sales Tax. This just means that the subtotal of your meal actually came out to $95.24, but after adding 5% Sales Tax ($4.76), your meal had a total of $100. This process simply allows Kashoo to track the ...Kashoo comes with a default chart of accounts set up for you, but since the needs of business vary from one to another, you are able to add, edit, or remove this default set of accounts. Before modifying your chart of accounts, we recommend consulting with an accounting professional.High-interest rates. Another disadvantage of small business loans is high-interest rates. In addition to that, often the amount a business qualifies for is also not enough to meet a company’s needs. Borrowing money at a high-interest rate serves as a disservice for the business, as it often has to deal with the business loan and additional ...3. Equity. An equity account represents the net worth and ownership of the business. Examples of these accounts include: owner investments (contributed capital) retained earnings (owner’s equity in the company) common stock (security that represents ownership in a corporation) 4. Income Accounts.As WePay is a preferred payment processing tool for both Kashoo and TrulySmall Accounting, we would like to guide you through next steps so that you can continue to accept digital payments! This is to say: if you’re currently using Kashoo Pay or have digital payments connected in TrulySmall Accounting, don’t fret!Jul 20, 2023 · Kashoo is known for its simple, accessible, accurate, organized, and secure approach to dealing with business bookkeeping. Create, customize, and send professional invoices to your clients in a snap, and easily sync bank accounts and transactions with Kashoo. Also, their bank-reconciliation feature is available in over 5,000 banks worldwide. To highlight how far accounting technology has come, below is a breakdown of the history and evolution of accounting technology for small businesses (between 10,000 BC to AD 2025). 1. Age of Inscription-based Accounting — 10,000 B.C. – 2000 B.C. At this time, markings on cave walls were used to keep count of livestock and food.Accountingtools.com describes a general ledger as. “the master set of accounts that summarize all transactions occurring within an entity”. It is essentially used to aggregate the financial data of a business to prepare financial statements and reports for tax time and beyond. With Kashoo, this is automatically done within the software.Invoice and Payments tabs (on the top): This is where you would enter client invoices and receive payments. There are two tabs: Enter Invoice. Enter Payments. Income and Invoices (on the bottom): This is list of all your invoices, showing the latest ones first. Quick Reports (on the right): This pulls together real-time data on your income.Kashoo is a cloud-based accounting software that is designed specifically for small businesses. It has been used by many different types of business owners and has helped them change their … This is your fallback content in case JavaScript fails to load.<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PK6TWKJ" height=0 width=0 style=display ... Partner with Kashoo to help your clients grow ; Press Awards, coverage, and media assets; Sign In. Get Started I need to automate income and expense tracking. or log-in. Get Started I need double-entry accounting software. or log-in. Accounting; Accounting; Invoices; Expenses; Call us: 1-888-520-5274;Kashoo is a web-based accounting software designed for small-business owners who need to manage income, expenses, invoices and reports. It offers a unique …5 Tips To Get Kashoo To Run As Smoothly As Possible. One of the biggest topics that our Success team guides new users on is how to set up their computers to run Kashoo as smoothly as possible. From bookmarking our log-in pa... October 10, 2014.Kashoo’s bank feeds fro my credit card show up in USD, even though the card is CAD. They had no fix for this, so the feed became largely useless. When I purchased the software on a lifetime deal, I was told I would be able to upgrade to Kashoo 2.0, an upgraded and improved product, complete with machine learning for automatic categorization ... With Kashoo: Manage your business anytime, anywhere. Easily create customized invoices and send on-the-spot. View customer balances, payment history and past due amounts. Track expenses and monitor cash flow, account balances and more. Capture receipts with your camera and create expenses directly within the app. Kashoo pricing starts at $324 per year. A “lite” version, trulySmall Accounting, is available for $216 per year. Kashoo is an accounting software built for small business. It lets users send invoices, setup credit card payments, and create reports. Read reviews and get …Kashoo is one of the small companies that is competing with the big guys. Their support is fantastic, their product is easy to use and constantly updated for features and usability. DR. Daniel R. Read the full review. See more pros. The inability to assign entries to specific projects from the mobile app seems a bit baffling and frustrating.Kashoo for example offers a flexible chart of accounts for small businesses to configure, either by themselves or with their accountant. While those features are great, we also know that truly small business owners can often get by with a lot less. And invoicing (and ultimately, getting paid) is the first step! ...Recording the loan payments (both the principal and interest) 1. Set up a new bank account. Go to the Accounts page. Create a new account named Bank Loan with the Type set as Other Current Liability (for loans to be paid within a year) or Long Term Liability (for loans to be paid over the course of more than a year). 2.Kashoo - Simple Cloud Accounting | 1,409 followers on LinkedIn. The most efficient and time-saving accounting software available for small business owners. | “Your accounting software is perfect! Kashoo pricing starts at $324 per year. A “lite” version, trulySmall Accounting, is available for $216 per year. Kashoo is an accounting software built for small business. It lets users send invoices, setup credit card payments, and create reports. Read reviews and get pricing details. We recently released v4.4 of the Kashoo iOS app. In addition to a few under-the-hood improvements, one feature we're particularly excited to share is Search integration. You can now use the native iOS Search function (in iOS 9) to search for your customers, vendors, and the names of their account as they appear…By Kashoo February 25, 2015 June 8th, 2018 One Comment If you run a business in Canada, then you know that you need to familiarize yourself with GST, HST and PST. Getting all of these different types of sales tax straight can be a bit of a challenge, especially when it comes to filing all the proper paperwork with the CRA .Partner with Kashoo to help your clients grow ; Press Awards, coverage, and media assets; Sign In. Get Started I need to automate income and expense tracking. or log-in. Get Started I need double-entry accounting software. or log-in. Accounting; Accounting; Invoices; Expenses; Call us: 1-888-520-5274;Step 3: Connect your Bank Accounts. The most important step is to connect your business bank accounts. This is where the magic of TrulySmall Accounting happens. When your bank feeds us your transaction data, we have the most accurate records, and can calculate tax, categorize records, and reconcile accounts automatically.Kashoo Classic: What Accounts Are and How to Use Them. Kashoo Classic: Setting Up Accounts. Kashoo Classic: Entering Opening Balances. Kashoo Classic: Importing a Trial Balance. Kashoo Classic: Can I Create Sub-accounts in Kashoo? Sign In; Blog;A chart of accounts is an organized list of all of the different types of accounts used by your business, including a description of the account and, in some cases, an account number. The chart of accounts really is the backbone of your company’s whole bookkeeping system. You can think of it like a big filing cabinet, where each individual ...By Kashoo Team January 23, 2015 February 26th, 2019 No Comments If you’re passionate about a particular cause—whether it be environmental, educational, social, or in some other area of life—one way to channel that passion into something that makes a real impact is to build a business around it.Kashoo Classic: What Accounts Are and How to Use Them. Kashoo Classic: Setting Up Accounts. Kashoo Classic: Entering Opening Balances. Kashoo Classic: Importing a Trial Balance. Kashoo Classic: Can I Create Sub-accounts in Kashoo? Sign In; Blog;Kashoo for example offers a flexible chart of accounts for small businesses to configure, either by themselves or with their accountant. While those features are great, we also know that truly small business owners can often get by with a lot less. And invoicing (and ultimately, getting paid) is the first step! ...Recording the loan payments (both the principal and interest) 1. Set up a new bank account. Go to the Accounts page. Create a new account named Bank Loan with the Type set as Other Current Liability (for loans to be paid within a year) or Long Term Liability (for loans to be paid over the course of more than a year). 2.Bottom Line: Kashoo is a small business accounting application that combines invoices, banking and credit accounts all into one inbox for simple, one-click invoicing and bill payment. Single... Kashoo is one of the small companies that is competing with the big guys. Their support is fantastic, their product is easy to use and constantly updated for features and usability. DR. Daniel R. Read the full review. See more pros. The inability to assign entries to specific projects from the mobile app seems a bit baffling and frustrating. By Kashoo Team June 23, 2015 December 6th, 2023 No Comments In our perpetual quest to make accounting (and accounting software ) easier, we thought we’d dive into explaining some of the industry’s most common … This is your fallback content in case JavaScript fails to load.<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PK6TWKJ" height=0 width=0 style=display ... Sign In. Email. Password. Forgot Password? New to Kashoo? Create a New Account! .Updated over a week ago. The Canadian penny (one cent coin) has been taken out of circulation and businesses need to start rounding cash transactions to the nearest 5 cents. The penny will remain as the smallest unit of Canadian currency and is only being phased out as tender. The phase out will only affect cash transactions.Bottom line: Good bookkeeping practices performed consistently will keep your business running at its very best and allow you to discover and fix problems before they derail you. The best way to understand good bookkeeping practices is to group them into daily, weekly, monthly, and quarterly tasks. Daily tasks become habits as you repeat …What our agriculture and farm business customers say about Kashoo’s simple cloud accounting. “Kashoo is easy to use as a non-accounting person. The fact that Kashoo links to my bank account and automatically syncs all the entries is a life saver. The interface is easy to navigate and they also have super-efficient and prompt customer ...Accounts Payable 101. Basically, Accounts Payable is the money your business owes. Your business needs lots of things to be in business: inventory, office supplies, services like phone and internet, the list goes on. And when you accept delivery of these things and you have a term to pay for it, that’s a debt you owe.Kashoo’s sleek invoicing options make it a smooth process to get money, get paid.. Use Kashoo’s beautiful design templates to jazz up your invoice with your logo and payment instructions.. Kashoo makes it so simple to see which invoices are unpaid or overdue with at-a-glance displays.. And with multiple currencies supported, you can invoice clients in …Clearly there’s more to consider here, but when you’re thinking about starting a second business, you need to do so diligently. Look past the excitement and the market opportunity and be realistic about what it’s going to take, how you’re going to have to stay organized and how the monies will (or won’t) interact.Updated over a week ago. The Canadian penny (one cent coin) has been taken out of circulation and businesses need to start rounding cash transactions to the nearest 5 cents. The penny will remain as the smallest unit of Canadian currency and is only being phased out as tender. The phase out will only affect cash transactions.In short, it’s about integrating your personal life (and the things you love) into your busy work life! Here are 6 ways to achieve work-life harmony, rather than work-life balance. 1. Stop Searching for Balance. Realize that work-life balance is elusive and find harmony in everything you do instead. Doing this takes the pressure off of ...By Kashoo Team September 29, 2014 February 26th, 2019 No Comments A balance sheet is one of the key ways that you, as a small business owner, can assess and analyze your company’s financial health and share this information with others, such as your investors (or potential investors).Partner with Kashoo to help your clients grow ; Press Awards, coverage, and media assets; Sign In. Get Started I need to automate income and expense tracking. or log-in. Get Started I need double-entry accounting software. or log-in. Accounting; Accounting; Invoices; Expenses; Call us: 1-888-520-5274;Start Right Now. Stop leaving money on the table at tax time. Auto import bank transactions. Connect multiple accounts & feeds. Quickly enter repeating expenses. Stop worrying …Cash is also important because it later becomes the payment for things that make your business run: expenses like stock or raw materials, employees, rent and other operating expenses. Naturally, positive cash flow is preferred. Positive cash flow means your business is running smoothly. High positive cash flow is even better and will allow you ...Home > Settings > Manage Users. As a security measure, before you can add users, you must first verify your phone number. Once you have, Kashoo allows you to add more users that can access your Business. There are 4 types of roles a person accessing your Kashoo business can have. Each of the 4 roles has a different access level: Admin and Billing.Kashoo offers two plans for automated and personalized accounting solutions: Automated ($216/yr) and Advanced ($324/yr). Compare features, prices, and customer reviews to … 1. Go to the Banking page. 2. Select the Account you want to reconcile and the Statement Date, which is the date that you want to reconcile your books up until. If you have many months of transactions to reconcile, we recommend only reconciling one month at a time. May 22, 2021 · 3. Equity. An equity account represents the net worth and ownership of the business. Examples of these accounts include: owner investments (contributed capital) retained earnings (owner’s equity in the company) common stock (security that represents ownership in a corporation) 4. Income Accounts. Jan 28, 2021 · Kashoo is a web-based accounting software designed for small-business owners who need to manage income, expenses, invoices and reports. It offers a unique inbox-based login, bank connections, online payments, and unlimited users, but lacks advanced features and integration options. This is called bank reconciliation. Accurate bookkeeping makes reconciling your bank accounts easy and prevents banking errors from causing financial problems. With TrulySmall Accounting, we encourage small business owners to connect their bank feeds directly into our accounting software. This makes the bank reconciliation process much …Kashoo - Simple Cloud Accounting | 1,409 followers on LinkedIn. The most efficient and time-saving accounting software available for small business owners. | “Your accounting software is perfect!Getting your Chart of Accounts in order from the get-go will make using Kashoo an easy, seamless experience. We have a full run-down and the different types of accounts you can set up in Kashoo, as …Luckily, with an accounting software like Kashoo, all your work is automated so you can manage your financials stress-free! Sign up for our free 14-day trial and see just how easy it is to create your own Income Statement using Kashoo. (I’m sorry, I was only kidding when I said this post would be more exciting.)By Kashoo Team April 15, 2015 November 23rd, 2023 No Comments If you’re a freelancer, sole proprietor, or small business owner who’s just getting started with accounting, you may not know the difference between the cash basis of accounting (the “cash method”) and the accrual basis of accounting (the “accrual method”).Sign In - Kashoo Setup. Email. Password. Forgot Password? New to Kashoo? Create a New Account! .Here on the Kashoo blog, we've been discussing the various types of accounts you may find yourself setting up in your accounting software. Recent examples include valuation accounts to nominal accounts, expense accounts and suspense accounts. Each of these accounts allow you to take care of a specific function in your company's accounting. The …Kashoo Classic Mobile App. Use Kashoo Classic on your iOS and Android devices. By Kashoo 1 author 5 articles. TrulySmall Accounting. With Auto Post and a Smart Inbox, your accounting tasks have never been easier. By Kashoo and 1 other 2 authors 33 articles. TrulySmall Accounting Mobile App.The Balance Sheet. All of the information you record on both AR and AP will show up on your balance sheet. Accounts Receivable is recorded under assets, while Accounts Payable is recorded under liabilities. And for quick refreshers, refer to our articles on assets and liabilities, as well as how they fit into the accounting equation, here).Kashoo is a simple cloud-based accounting system for small businesses. Explore our comprehensive review to find out if it is the best accounting tool for you. …Kashoo is a simple cloud-based accounting system for small businesses. Explore our comprehensive review to find out if it is the best accounting tool for you. …Kashoo is known for its simple, accessible, accurate, organized, and secure approach to dealing with business bookkeeping. Create, customize, and send professional invoices to your clients in a snap, and easily sync bank accounts and transactions with Kashoo. Also, their bank-reconciliation feature is available in over 5,000 banks worldwide.Kashoo Classic. Learn how to use the simplest accounting software and achieve your business goals. By Tham and 2 others 3 authors 94 articles. Kashoo Classic Mobile …They will also provide you with a complete set of year-to-date accounting records. With accurate bookkeeping, you’ll know exactly how your business is performing, if you’re making a profit, which products or services are profitable, and more. Call FBC today at 1-800-265-1002 or learn more by clicking the link below. Learn More. Due to the design changes between the two versions, data cannot be automatically migrated from Kashoo Classic to TrulySmall Accounting. The recommended process to migrate any historical data is as follows: Create TrulySmall Accounting Business. Connect Bank Feeds in TrulySmall Accounting. Adjust COA as needed (or keep the recommended COA provided) A balance sheet is a piece of your financial statements. It is a snapshot of your company’s assets (what you own), liabilities (what you owe) and equity at a particular point in time. A critical component of a balance sheet is that we are not looking at a balance sheet through a range of dates, but on a specific date.What our agriculture and farm business customers say about Kashoo’s simple cloud accounting. “Kashoo is easy to use as a non-accounting person. The fact that Kashoo links to my bank account and automatically syncs all the entries is a life saver. The interface is easy to navigate and they also have super-efficient and prompt customer ... Kashoo comes with a default chart of accounts set up for you, but since the needs of business vary from one to another, you are able to add, edit, or remove this default set of accounts. Before modifying your chart of accounts, we recommend consulting with an accounting professional. Micro businesses that use accounting software that allows for easy collaboration can easily add a user to the software to collaborate. For example, within Kashoo, you can add a user, such as an accountant, to review your numbers and make adjustments. Micro businesses need all the help they can get. Find out how cloud …We've got a great team here at Kashoo HQ, and today we're proud to feature one of our own: Christopher Luft and his Startups Care intiative. Startups Care started last year, bringing together Vancouver startups to …Kashoo is one of the small companies that is competing with the big guys. Their support is fantastic, their product is easy to use and constantly updated for features and usability. DR. Daniel R. Read the full review. See more pros. The inability to assign entries to specific projects from the mobile app seems a bit baffling and frustrating.Kashoo CEO Jim Secord sat down with Ramon Ray and Ellis Friedman for episode 29 of Infusionsoft's Ignition series to talk remote team building strategies, tools and best practices. Check out the full video interview below!Kashoo offers simple and customizable accounting solutions for freelancers, consultants, and small businesses. Whether you need to send invoices, track payments, automate bookkeeping, or meet with your accountant, …
The Balance Sheet. All of the information you record on both AR and AP will show up on your balance sheet. Accounts Receivable is recorded under assets, while Accounts Payable is recorded under liabilities. And for quick refreshers, refer to our articles on assets and liabilities, as well as how they fit into the accounting equation, here).. Tagli
Start Right Now. Connect to 5000+ banks and. credit unions. All in real-time. When all your accounts are connected to Kashoo, your business runs seamlessly. Have the peace of mind of full encryption and industry standard security. Plus knowing your data is up-to-date helps protect you from financial fraud. Connect Your Bank.Jan 28, 2021 · Kashoo is a web-based accounting software designed for small-business owners who need to manage income, expenses, invoices and reports. It offers a unique inbox-based login, bank connections, online payments, and unlimited users, but lacks advanced features and integration options. They will also provide you with a complete set of year-to-date accounting records. With accurate bookkeeping, you’ll know exactly how your business is performing, if you’re making a profit, which products or services are profitable, and more. Call FBC today at 1-800-265-1002 or learn more by clicking the link below. Learn More. With an accurate record of your expenses, it’s easy to determine your profit using Kashoo. With 2018 just around the corner, now’s the time to review and make changes to your Etsy store to make this your most profitable year ever. If you’re looking for accounting software that makes COGS easy, give Kashoo a try.Kashoo does not do this for you. Note 2: For filing PST, please find the website of your province's tax agency and you can follow our general tax filing instructions found in the Remitting Sales Taxes article. GST/HST Return Information. The CRA has a website set up to help you out, which you can find here. Just remember, that whether or not ...Go into your spam folder, check for Kashoo emails and mark them as “Not Spam”. This will teach your email that emails from Kashoo are safe and welcomed. Create a filter for the address. Create a filter to tell Google to whitelist email from Kashoo.com. Click the cog icon in the top-right corner, and then “Settings”.Kashoo offers integration with three payroll apps: PaymentEvolution (Canadian Payroll), SurePayroll, and Paychex (USA Payroll). If you already have your payroll accounts set up in Kashoo, then integrating your payroll data can help you increase productivity, such as keeping track of each transaction that you’ve closed during your payroll period.Kashoo is known for its simple, accessible, accurate, organized, and secure approach to dealing with business bookkeeping. Create, customize, and send professional invoices to your clients in a snap, and easily sync bank accounts and transactions with Kashoo. Also, their bank-reconciliation feature is available in over 5,000 banks worldwide.When you are ready to connect Kashoo and Stripe, simply click on the link to add your Stripe account. 2. Next, set a Processor Name. This is the name you will see when creating invoices. Since you're setting up Stripe, you can type in Stripe. 3. Select the account that you want to Deposit Payments to. This is where the funds will be tracked in ...Kashoo is a user-friendly accounting service, which is cloud-based and is aimed at small business users along with freelancers and sole-traders. As you’d expect, Kashoo can help you build up a ...Vancouver, BC. Type. Privately Held. Founded. 2009. Specialties. Accounting, SaaS, Small Business, Bookkeeping, Cloud Computing, and Taxes. Locations. Primary. #302 - 343 …In this sense, debits are viewed as money drawn from our bank account, and credits are viewed as money available to spend or borrow from the bank. This is how debits and credits are represented on your bank account statement. However, in the world of double-entry bookkeeping, the definitions and roles of debit and credit are quite different.Partner with Kashoo to help your clients grow ; Press Awards, coverage, and media assets; Sign In. Get Started I need to automate income and expense tracking. or log-in. Get Started I need double-entry accounting software. or log-in. Accounting; Accounting; Invoices; Expenses; Call us: 1-888-520-5274;Yep. This is where frankness, transparency and trust are critical. And don’t forget—keep business and personal finances separate! Before starting a business with a friend, take the time to sit down and work through the five items above. If you do, you’ll have a stronger shot at success.Sep 25, 2015 · We recently released v4.4 of the Kashoo iOS app. In addition to a few under-the-hood improvements, one feature we’re particularly excited to share is Search integration. You can now use the native iOS Search function (in iOS 9) to search for your customers, vendors, and the names of their account as they appear in your Kashoo app. Simple. accounting apps. to make your job easier. No matter the stage of your client’s business Kashoo has purpose-built tools to help them keep track of their financial records. Reduce the time looking for and correcting client data when you recommend accounting solutions that are easy to understand, use and prevent errors. Learn More.Kashoo comes with a default chart of accounts set up for you, but since the needs of business vary from one to another, you are able to add, edit, or remove this default set of … Chat with us online, email us at [email protected] or call us at 888-520-5274. All inquiries to our support team are answered within a business day. For immediate response, live chat is generally the best way to get in contact with our support team. If by chance our team is busy supporting many customers at the same time, your chat will be ... .