I ended up getting a $5.00 digital alarm clock on Amazon and placed it on top of my DVR, so I still have a clock when I look up at my entertainment center. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may ... Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ... Nov 15, 2022 · Here are some troubleshooting tips to try to fix the “No Signal” message: Check the cable connections: Ensure that the cable connecting the cable box to the TV is securely plugged into both ends. If possible, try using a different cable. Check the TV’s input selection: Make sure that the TV is set to the correct input for the cable box.Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.No sound on some channels · For TV Boxes: Go to the Main Menu. Select Setup. Select Audio Setup. Set the Default Audio Track to the desired language. · For TV .....First, check the HDMI cable connection. Ensure that the cable is securely plugged into both the HDMI port on the Xfinity Streaming Box and the HDMI port on your TV or monitor. Sometimes, a loose connection can cause the HDMI port to malfunction. If the cable is loose, simply reinsert it firmly into both ports.X1 Self Installation overview video. Need help installing your new Xfinity X1 TV Box? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote, and more!1.5K. 472K views 4 years ago. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). ...more.Jun 13, 2021 · To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five …Apr 26, 2020 · remote lights up the green button on the cable box (remote) but the TV wont turn on? Ive tried the online "reboot" but no change. Also tried Setup - and then 981. and A + set up - no luck? Cant get anyone on the phone in this time . Suggestions? thnx. C, Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV.To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five seconds. Wait ...Mar 21, 2022 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. If your Xfinity remote isn't controlling the TV, you may need to pair your remote. Relacionado Artículos. X1: Preguntas frecuentes sobre el modo de ahorro de ...Apr 7, 2020 · The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work. If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...My other small box that's working does not have a green light either, nor did another one on a very old TV that I have decided to remove. I think it's unlikely that the lights if there should be any, would go off on all the small cable boxes. And in any case, it seems to make no difference for the box working or no.X1 Self Installation overview video. Need help installing your new Xfinity X1 TV Box? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote, and more!TV and cable box not talking. Completed HDMI troubleshooting; no issues. Tightened connections. Cable box blue light is flashing. What I see on TV is a loop: Cable box starts… I see “Welcome…” I get the spinner… then it starts over. SAMSUNG TV then tells me to troubleshoot the connections… And the wheels on the bus go round and round.The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. 0. 0.Restart your router or modem to refresh the connection. 2. Restart Your Xfinity Flex TV Box. A simple restart can often fix temporary glitches: Unplug the power cord from the back of the Flex TV box from the wall outlet. Wait about 60 seconds. Plug the power cord back in and wait for the Flex TV box to restart.Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained.CCJennifer. Hello @user_e03156! Thank you for reaching out on our community forum. I hate to hear that your cable box is flashing in the middle of the night. Our cable boxes do update and reboot nightly, however, it wouldn't cause your tv to turn on. This link has more details and how to change the time of the update.My xfinity remote will not change volume or power t.v on or off, please help! Remote not operating volume or power on/off, only changes channels. I have rebooted both t.v and cable box and have reprogrammed remote but none of the codes work, please help!Aug 14, 2022 · Rustyben. use the voice command 'about' and reply with the model number shown by the text "STB version". generally wired or wifi will have same quality as it is all digital. You didn't mention if you have a 4k TV attached. the model number would reveal if the wireless box has 4k capability.I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ...For the past 10 days or so, when I turn on the box using the power button, all I get on the screen is snow (like the old pre digital days when a channel was off line) and I have to disconnect the box and reconnect for the box to boot up again. However, when I've activated the box by simply hitting the volume up/down button or channel up/down ...To do so, click on the chat icon at the top right of the page. • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.DTA box not working. Our DTA box stopped working yesterday - no light on the front (I believe it used to have a green light), no signal being received by the tv. I've checked, tightened and replaced all the cables. The support chat bot just keeps trying to restart it and telling me everything is fine, and gives me no other options.Xfinity provides multiple ways to easily perform a power cycle on your cable box. Here’s the fastest way to do it: Press and hold the Power button on your cable box. The restart should be automatic. Just wait for the box to turn back on. If your cable box has no built-in power button, you may try this other method: Directly unplug your cable box.1. Unplug the TV and unplug the power cord from the TV. 2.Press and hold the power button on the TV, without releasing it. 3. While still holding the power button, plug in the TV again and release the power button. If after trying these steps your TV still won’t turn on, you may need to seek professional service.Mar 8, 2021 · Which X1 box for Older TV. So my parents want to make the jump to X1 they are using a 2001 Projection tv no HD only SD. So I would think I need an X1 box with Composite Jack's on the back (RCA yellow red white). Also looking at there bill the dvr is included with Triple play package or whatever they call it now so I would want to get …A: The device you are paired with may not be powered on or you might be out of communication range. Make sure the device is powered on and move closer to the device. If this does not work, try re-pairing your remote by following the instructions in “Installing your digital set-top box or DTA out of sight.”To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them.The Xfinity Voice Remote that comes with the Wireless TV Box does not require line-of-sight to the box. ... How do I turn the light down on the X1 Wireless TV Box ...Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ... If your Xfinity remote isn't controlling the TV, you may need to pair your remote. Learn what to do if your Xfinity Remote's All Power button doesn't turn your TV Box on or off. Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button.The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...Verify Your Xfinity Account. First, confirm one of the following details associated with your account: First, confirm one of the following details associated with your account: Mobile phone number. Xfinity ID & Password. Comcast Identity Management Portal.The below are links to individual license information for Comcast's TV Box models. Pace TV Boxes; Samsung TV Boxes; Arris TV Boxes; Additional, updated open-source license information for certain TV Box models; Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your ...First, check the HDMI cable connection. Ensure that the cable is securely plugged into both the HDMI port on the Xfinity Streaming Box and the HDMI port on your TV or monitor. Sometimes, a loose connection can cause the HDMI port to malfunction. If the cable is loose, simply reinsert it firmly into both ports.Sep 14, 2017 ... Hello to all my Fans I know all of you have commented on doing my video in 4-k but for the time being this is not possible as I'm just ...i'm experiencing the same issues. Sometimes, turning on everything with the remote, the cable box does not display anything. I have only one HDMI input so I use a spilter. turning on the device on the other input and then turning it off usually fixes it but sometimes, I have to physically reboot the box (unplug power). Samsung DLP TVWhile Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. · The LED will change to amber. · The Disaster Recovery Image will&nbs...According to Xfinity's manual, the blinking blue light means that the router is in the Wireless Protected Setup (WPS) mode. Other Combinations: If the device is flashing several different colors, this should mean that your device is attempting to connect to the Xfinity systems. It will be cycling during this time.Jan 17, 2023 · Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV. Step 5: Reboot. The last step is simply to reboot the cable box. Unplug the cable box power cord from the wall, wait at least 30 seconds, then plug the cord back in. This will trigger an automatic reboot of the system. If the cable box still isn’t working, then it will be necessary to call Xfinity Support for help.Here is what I did to solve the problem so far: 1) I swapped the box with a new on from my local Comcast office. DIDN'T HELP. 2) I replaced the HDMI cable with a new one (came with the box) DIDN'T HELP. 3) I replaced the TV set to the latest model (yes!) DIDN'T HELP. Somehow when the set top box gets restarted (or updated in the middle of the ...On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...Check the power cord: Ensure that the power cord is securely plugged into both the Xfinity box and the power outlet. Sometimes, the cord may come loose due to accidental tugs or movement. Verify the power outlet: Test the power outlet by plugging in a different device, such as a lamp or phone charger.methods. 1 Rebooting from the Cable Box Menu. 2 Using the Manual Reset Button. 3 Unplugging the Cable Box. Other Sections. Video. Tips and Warnings. Related Articles. Expert Interview. …Troubleshooting. The power reset or restart of the TV is a recommended troubleshooting step that resolves many temporary issues. Make sure your STB is …CCKorie. There are two modes for your TV Box when there has been no activity for four hours. Power Saver Mode, which conserves your power, and Nap Mode, which does not save power. Your TV Box will automatically go into Nap Mode after four hours of inactivity if you do not have Power Saver on.To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for …Jan 18, 2024 ... Comments · Xfinity Cable Box Not Working : How To Fix [Reset Xfinity Cable Box] #HowTL · How To Restart Xfinity X1 TV Box · How to TURN OFF Vo...X1 box has to be rebooted in the morning to get TV service. There's about a 50/50 chance when I turn on the X1 box and TV in the morning that there will be a black screen with no cable TV service. Unplugging and plugging back in the X1 box usually restores the service, but it takes a while for the rebooting process.This will place your TV Box in Standby mode whenever your TV is turned off and will automatically wake it up when the TV is turned on. This feature is turned on by default. You can turn it off by going to Settings > Device Settings > Power Preferences > HDMI Device Control (HDMI-CEC) > Off or On.Jun 17, 2023 · Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help. Do you want to keep using voice guidance I keep getting the message over and ...Sep 21, 2020 · Volume controls not working. Hello! My Xfinity xr15 remote isn't working. When I press down on either the volume controls or mute button, the light just turns red. It is not low battery because the remote control is at 96%. I have tried resetting the tv box and re pairing the remote but it doesn't work. Everything else like channels and buttons ...When it comes to choosing a cable TV provider, there are numerous options available in the market. One of the most popular choices is Xfinity, which offers a wide range of cable TV...Allow the cable box to sit for at least 30 minutes. Now, plug the cable box back in, reconnect the cables, and the cable box should turn on. If this doesn’t resolve the issue, then it will likely require a call to the cable provider for assistance. These types of issues, as a rule of thumb, are typically handled relatively quickly.Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...Mar 6, 2022 · Click the "Direct Messaging" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. Remote not operating volume or power on/off, only changes channels. I have rebooted both t.v and cable box and have reprogrammed remote but none of the codes work, please help! Remote not operating volume or power on/off, only changes channels. ... The concern is not "Xfinity Home Security / Devices And Equipment" help …Mar 30, 2022 · If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote.Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit ...Apr 26, 2020 · remote lights up the green button on the cable box (remote) but the TV wont turn on? Ive tried the online "reboot" but no change. Also tried Setup - and then 981. and A + set up - no luck? Cant get anyone on the phone in this time . Suggestions? thnx. C, During this time, it’s important not to unplug the box or press any additional buttons as this could interrupt the reset process. Here are the shorter steps to reset xfinity cable box with the remote: Press the xfinity button on your remote control. Navigate to and select the Settings (Gear icon). Scroll down to the Help section.Jan 18, 2024 ... Comments · Xfinity Cable Box Not Working : How To Fix [Reset Xfinity Cable Box] #HowTL · How To Restart Xfinity X1 TV Box · How to TURN OFF Vo...In today’s fast-paced world, cable TV boxes have become an essential part of our entertainment setup. With a wide range of options available in the market, it can be overwhelming t...Apr 1, 2022 · On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ... Apr 1, 2022 · On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ... Image: Xfinity 3. Xfinity Flex is not turning on. One of the most common reasons why Xfinity Flex is not turning on is because you may be using an incorrect input. The problem could also be your remote or a faulty HDMI cable or power cord. You can troubleshoot this problem as follows: Check to determine you are on the correct HDMI input.1. Unplug the TV and unplug the power cord from the TV. 2.Press and hold the power button on the TV, without releasing it. 3. While still holding the power button, plug in the TV again and release the power button. If after trying these steps your TV still won’t turn on, you may need to seek professional service.If your TV has a Power button: 1. Make sure your cables are tightly secured. 2. Press and hold the Powerbutton located on the front of the TV Box for 10 seconds. 3. The TV Box should automatically restart. See morePlease turn on your device by pressing and holding the power button of your cable box till the green light starts blinking. Press the Power and Menu buttons simultaneously on your remote to open the user settings. Navigate to find the Restore Defaults option. Press the Right button and click Ok to start the reset.Feb 9, 2020 · Here is what I did to solve the problem so far: 1) I swapped the box with a new on from my local Comcast office. DIDN'T HELP. 2) I replaced the HDMI cable with a new one (came with the box) DIDN'T HELP. 3) I replaced the TV set to the latest model (yes!) DIDN'T HELP. Somehow when the set top box gets restarted (or updated in the middle of the ... 4 years ago. @TiminDE wrote: I've had Xfinity for a year. Until August or so, I could turn on my TV to the last station I was watching, and I could rewind that station up to an hour. As of August, that functionality disappeared - I can't rewind at all when I first turn on the TV. I normally use the Xfinity remote, which I assume turns on/off ...First, turn it off. Unplug the power cord from the wall and wait for at least 5 minutes. Plug the cord back in and turn the box on. To reset the TV: Turn off the TV. Unplug the cord from the wall. Wait for another 5 minutes before turning it back on again. You can do both of these sets of steps at the same time.If you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. With a wide range of options and features, Xfinity has become a popular choice...Use the down arrow button to highlight Parental Control PIN. Press OK to select On. Enter a four-digit Locks PIN of your choosing. Re-enter the Locks PIN to confirm. Press the Exit key to go back to regular TV viewing. Note: If you forget your Locks PIN, see Manage X1 and Stream PIN Settings Online. Learn to turn parental controls on and off.user_f9ad98. Just had Xfinity tech solve problem. My new Sony TV has a power setting that can use "screen saver" or "last input" as a choice on TV turn on. Changed to "last input" and now tv works ok. This has been happening for the past 5 or 6 days. I always turn my TV on and off using the TV remote (Samsung Series 6).Troubleshooting. The power reset or restart of the TV is a recommended troubleshooting step that resolves many temporary issues. Make sure your STB is …So, if you're having problems receiving a signal to your Cisco RNG 100, try running an ethernet cable between your box and your router. After 2 minutes of waiting, the box showed the "Not Authorized" message and I was on my way. Now, I can finally enjoy standard definition cable on my 46" Sony XBR6 [2. Yeah, I should probably upgrade my box to HD.
Voice Control: Turn the X1 ... Comcast Labs lets you test features currently under development for your X1 TV Box. ... (not available on X1 RNG150 TV Boxes). Reset .... Claybuster load data
If your Xfinity remote isn't controlling the TV, you may need to pair your remote. Relacionado Artículos. X1: Preguntas frecuentes sobre el modo de ahorro de ...RNG150 and XG1 TV Boxes ; Device status, Power light or LED activity ; Power save mode, Off ; Loading or restarting, Power light solid; LEDs blinking ; Steady or no ...Power Connection: Plug the power cord into your cable box and connect it to a power outlet. Activate Your Cable Box: Turn on your TV and cable box. If you’re a new customer or have a new box, you’ll need to activate it. Visit the activation website listed in your Xfinity start-up kit or call the activation phone number.Jul 23, 2022 · 24.6K Messages. when you press a cable set top box related button (xfinity, exit, up/dow, etc) what color (s) does the LED flash on your remote control? do you have more than one xfinity set top box in your home (swapped remotes?). I am not a …So, if you're having problems receiving a signal to your Cisco RNG 100, try running an ethernet cable between your box and your router. After 2 minutes of waiting, the box showed the "Not Authorized" message and I was on my way. Now, I can finally enjoy standard definition cable on my 46" Sony XBR6 [2. Yeah, I should probably upgrade my box to HD.System Reboot Did Not Work. : r/Comcast_Xfinity. X1 TV Box Not Working. System Reboot Did Not Work. My X1 TV box stopped working. Yes, I checked all the cables and plugs. Yes, I am using the correct HDMI input settings. Yes, I used the Xfinity mobile app to troubleshoot. Yes, I did a system reboot. The bot in the app did another system reboot.Jan 18, 2024 ... Comments · Xfinity Cable Box Not Working : How To Fix [Reset Xfinity Cable Box] #HowTL · How To Restart Xfinity X1 TV Box · How to TURN OFF Vo...Oct 7, 2022 · I have 1 more try and if that doesn't work we will take a look at your account. Tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. Press OK to turn Voice Guidance off. Please let us know if this option fixes it or not.The easiest way to restart your TV Box is to say “Restart TV Box” into your Xfinity Voice Remote. If our system detects an issue that cannot be fixed through a ...Jul 25, 2022 · To this point I have: * changed all batteries. * tried moving much closer to the box (less than 12" away) * unplugged box and tv for 2 minutes. * reset both the system and the box via the app. * got a new remote from xfinity (no difference) I can, using the Sony remote, navigate other things on the tv (setup, streaming, etc), which tells me its ...I ended up getting a $5.00 digital alarm clock on Amazon and placed it on top of my DVR, so I still have a clock when I look up at my entertainment center. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may ...To reset your cable box using the reset button, follow these steps: Locate the reset button on your Xfinity cable box. Using a small, pointed object like a paperclip or pin, press and hold the reset button for about 10 seconds. Release the reset button and wait for your cable box to restart.Dec 29, 2021 ... ... Xfinity Flex TV Streaming Box. I take you through the installation process with the HDMI Cable and power adapter, then walk you through the ...Turn off the device from the power source. Unplug the router and wait 10 seconds. Turn the hub/router back on and wait until connected to the internet. Turn on the device from the power source, and when it’s ready, press the Home button on the remote control. If it's still not working, reset to the factory settings.We can absolutely understand wanting to get the voice guidance, also known as the Audio description turned off! It sounds like you're well on the path to resolution if you'd already attempted to replace the cable box and remote! That is great! One thing we do want to make sure to ask about, is the specific settings on the television itself.Please turn on your device by pressing and holding the power button of your cable box till the green light starts blinking. Press the Power and Menu buttons simultaneously on your remote to open the user settings. Navigate to find the Restore Defaults option. Press the Right button and click Ok to start the reset.Dec 3, 2022 · If the above does not work then it likely the box is fried and needs to be replaced which you can do by calling Xfinity technical support. They will send you a replacement box but the old one will have to be returned usually by you at a store. Since you store is card away you should try to request being able to ship it back as prepaid by Xfinity. .
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